Privacy Policy

Effective March 26, 2026

Who We Are

Nxera LLC is an AI visibility consulting agency based in Coral Gables, Florida. We help home service businesses get recommended by AI assistants like ChatGPT, Claude, Google AI, and Perplexity. This Privacy Policy explains how we collect, use, and protect your information when you use our website at getnxera.com and our services.

What Data We Collect

When you use our AI visibility scanner or become a client, we may collect the following information:

  • Business name
  • Contact name
  • Email address
  • Phone number
  • Business address, city, state, and ZIP code
  • Website URL
  • Industry and services offered
  • AI visibility scan results, including scores and competitor data
  • Logo files and other assets you upload
  • Google Business Profile and Yelp URLs

We collect this information only when you submit it through our forms. We do not collect data passively or through tracking scripts beyond what is described in the Cookies section below.

How We Use Your Data

We use the information you provide to:

  • Generate your AI visibility report and deliver it to your email
  • Send follow-up communications about your scan results, if you have given consent
  • Build and deliver your AI-optimized website and digital presence
  • Communicate with you about your project and account
  • Improve our scanning tools and services

We Do Not Sell Your Data

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your data is yours. We only share it with the service providers described below, and only as necessary to deliver our services to you.

Service Providers

We use the following third-party services to operate our business:

  • Supabase for secure data storage and database hosting
  • Resend for email delivery (scan reports, follow-ups, and transactional emails)
  • Anthropic (Claude AI) for AI analysis as part of our visibility scanning process
  • Vercel for website hosting

These providers process your data only as needed to perform their functions and are bound by their own privacy policies.

Data Retention

We retain your data for as long as necessary to provide our services to you. If you are a scan lead, we keep your data to deliver your report and any follow-up communications you have consented to. If you are a client, we keep your data for the duration of our engagement and a reasonable period afterward for record-keeping.

You may request deletion of your data at any time by emailing us at info@getnxera.com. We will delete your data within 30 days of your request, unless we are required by law to retain it.

Cookies

Our website uses only essential cookies required for basic site functionality. We do not use advertising cookies, tracking pixels, or analytics tools that collect personal information. We do not use Google Analytics or similar services.

Phone Communications (TCPA)

By providing your phone number through our forms, you consent to receive calls and/or text messages from Nxera LLC related to your AI visibility report and our services. Message and data rates may apply. You can opt out of phone communications at any time by replying STOP to any text message or by contacting us at info@getnxera.com.

Email Communications (CAN-SPAM)

All marketing and follow-up emails we send include a clear way to unsubscribe. If you opt out, we will stop sending you marketing emails within 10 business days. You will still receive transactional emails related to active services (such as project updates if you are a client).

Data Security

We take reasonable measures to protect your information. All data is transmitted over HTTPS. Our database is hosted on Supabase with row-level security enabled. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are intended for business owners and are not directed at individuals under the age of 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will post the updated policy on this page with a new effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

Nxera LLC
Coral Gables, FL
info@getnxera.com