Terms of Service

Effective March 26, 2026

Agreement

These Terms of Service ("Terms") govern your use of the website getnxera.com and the services provided by Nxera LLC ("Nxera," "we," "our"). By using our website or purchasing our services, you agree to these Terms. If you do not agree, please do not use our services.

Services We Provide

Nxera provides the following services to home service businesses:

  • AI Visibility Scanning: We analyze whether AI assistants (ChatGPT, Claude, Google AI, Perplexity) recommend your business when consumers in your area search for your services. We deliver a detailed report with your visibility score, competitor analysis, and recommendations.
  • AI-Optimized Website Building: We design and build websites specifically structured for AI discoverability, including schema markup, semantic content, and structured data.
  • Digital Presence Optimization: We optimize your broader digital presence to improve how AI assistants understand and recommend your business.

Free AI Visibility Report

The AI visibility scan and report are provided free of charge. By submitting the scan form, you agree to provide accurate business information. The report is generated using AI analysis and reflects visibility as of the scan date. Results may change as AI models update their knowledge.

Payment Terms

Nxera builds your AI-optimized website at no cost during a 30-day trial period. After the trial, hosting and monthly AI visibility reporting is billed at $199 per month. If you do not cancel before the start of month 2, your subscription is locked in for a 12-month term. Early cancellation after the 12-month commitment begins will result in a fee equal to the remaining months on your commitment. All services are subject to these terms.

  • We accept payment via Stripe. All prices are in US dollars.
  • You will receive a detailed scope of work before your trial begins.

Refund Policy

During the 30-day trial, you may cancel at any time with no charge. If you are unsatisfied within 7 days of your first monthly payment, contact us at info@getnxera.com for a full refund of that month's charge. After the 7-day window, the 12-month commitment applies.

Revisions

During your first month (trial period), revisions to your website are unlimited and free. Starting in month 2, each revision request is $99. Minor corrections such as phone number or address changes are always free.

No Guarantee of AI Rankings

We optimize your digital presence to maximize the likelihood that AI assistants will recommend your business. However, we cannot and do not guarantee specific AI ranking results, placement, or visibility scores. AI models are operated by third parties (OpenAI, Anthropic, Google, and others) and their behavior, training data, and recommendation algorithms are outside our control. AI models update frequently, and visibility can change over time.

Our commitment is to build you the strongest possible foundation for AI discoverability using current best practices.

Intellectual Property

Your Content: You own all content you provide to us (business information, logos, photos, copy). You grant us a limited license to use this content solely for the purpose of delivering our services to you.

Deliverables: While you maintain an active subscription, you have full use of the website and content we create for you. You are free to modify, move, or replace it at any time.

Our Tools: We retain all rights to our proprietary tools, processes, scanning technology, templates, and methodologies. We may use similar techniques, layouts, and approaches for other clients.

Your Responsibilities

You agree to:

  • Provide accurate and truthful business information
  • Respond to our requests for information or feedback in a timely manner
  • Not use our services for any unlawful purpose
  • Not attempt to reverse-engineer our scanning tools or processes

Limitation of Liability

To the maximum extent permitted by law, Nxera LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, business opportunities, or data, arising from your use of our services.

Our total liability for any claim related to our services shall not exceed the amount you paid to us for the specific service giving rise to the claim.

Disclaimer of Warranties

Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding the accuracy of AI visibility scores, the performance of websites we build, or the behavior of third-party AI systems. We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Termination

Either party may terminate a service engagement by providing written notice via email. If you terminate before delivery, refunds will be provided at our discretion based on work completed. If we terminate, we will refund any payment for work not yet delivered.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the courts of Miami-Dade County, Florida.

Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we will post the updated Terms on this page with a new effective date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, contact us at:

Nxera LLC
Coral Gables, FL
info@getnxera.com